When entering your temporary password for the first time, avoid copy and pasting from the activation email. This is because when doing so, a space is added to the end of the password when pasted, and your password will be flagged as incorrect. Type the password out manually and this should work just fine.
If you are still having trouble logging in, please raise a ticket and we will send you a new temporary password, after which you will be prompted to choose your own for use going forward.
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