How to Delete a Candidate Profile

When a candidate applies for a role, they have their own portal where they can remove themselves or delete themselves from any role they have applied for. If for any reason they can’t access their portal to do this, they may send an email asking for their details to be removed for all applications on the Smart Recruit Online system. If this is the case, then this can be done by following the steps below. 

1. Find the candidate you wish to delete from all applications by searching for them in the ‘Candidates’ tab of the left menu

2. On the Candidates page, click 'Use Legacy Search' where you can start to search for your candidate

3. Add your candidate's name (first or last) or their email address, plus the date range when their applications would have been made; now select the correct candidate from the list

4. Select 'Bulk Actions' followed by ‘Delete from all apps’

5. Confirm the deletion by selecting from the Yes or No options

• This will remove all applications from this candidate on the system against that email address associated with them