Candidate Upload Error - 17/07

Modified on Mon, 17 Jul, 2023 at 12:47 PM

Today you may experience the following error when manually uploading any candidates to your SRO platforms:


This issue is caused by one of our licences with a third-party company we work with. We are waiting for them to renew our licence, however, until then, all failed uploads will be added to a bucket.


Once the licence is renewed, our developers will work through all the failed documents, to ensure these are uploaded successfully.


This notification will be removed once the issue is resolved.

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